https://store-images.s-microsoft.com/image/apps.41475.9ab37085-d7fe-4639-8e82-a45b7559e87c.e14ad7bc-faf9-42f3-8468-fde24239ee86.b83051a1-80e5-46a0-97e3-b2afc3d9ee3c

WhatsApp Integration

By_Publisher

Enhancing customer convenience with seamless order placement directly through WhatsApp

The WhatsApp Order Integration for Microsoft Dynamics 365 Business Central enables seamless order placement directly through WhatsApp, enhancing customer convenience and streamlining the ordering process. This integration offers a user-friendly experience, allowing customers to place orders with just a few taps on their preferred messaging app.


Key Features

  • Secure Login: Users receive a link via WhatsApp to access a secure login page.
  • Category-based Catalog: After logging in, users can browse and select product categories.
  • WhatsApp Catalog Delivery: Selected catalogs are sent directly to the user's WhatsApp number.
  • Easy Order Placement: Users can copy the catalog and enter quantities for desired products.
  • Automatic Order Processing: Orders are received and processed in Business Central's staging purchase order.
  • Order Archiving: Completed orders are moved to a staging purchase order archive table for reference.
  • Purchase Order Integration: Order details can be accessed in Business Central using the document number.

This WhatsApp Order Integration simplifies the ordering process, improves customer experience, and seamlessly integrates with Microsoft Dynamics 365 Business Central, making it an efficient solution for businesses looking to leverage popular messaging platforms for order management.

Supported Editions:

This solution supports the Essential and Premium Editions of Microsoft Dynamics 365 Business Central.

    Supported Countries:

    This solution is available in Australia, Singapore, Malaysia, Thailand, Vietnam, United Kingdom, United Arab Emirates and Saudi Arabia.

      Supported Languages:

      This solution is available in English (United States).

      Overview_Thumbnails

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      https://store-images.s-microsoft.com/image/apps.15720.9ab37085-d7fe-4639-8e82-a45b7559e87c.e14ad7bc-faf9-42f3-8468-fde24239ee86.1dc61cda-8f33-4d5e-8f00-b44725e1373b